General Conditions / Rules

Do you want to book individual lessons / group lessons with our teachers?
Here are some points to keep in mind

 

CONDITIONS OF SALE

• The lesson time is 55 minutes
• Whoever takes the lesson must have a skipass and equipemnt ( They are not included in the price of the lessons)
• Both private and group lessons will be held in all weather conditions. In the case of closed lift, the lessons will not be refunded, but will be resumed.
• People who want to take lessons together must be of the same technical level, othewise no refunds will be made.
• Lessons during the morning courses will be subject to a surchange and will be limited in availability
• If the minimum number required is not reached, the hours of the groupcourse will be reduced or it will not be activated.
• Courses start with dates/times established by the secretariat, any isertions, on other dates can be agreed only on site, directly at the secretariat that will assess availability

 

RESERVATIONS-PAYMENT

• to confirm the reservation we ask:
• for individual lessons, we required a deposit equal to the first day booked
• for group courses, we required the full balance of the course
• The payment must be made 7 day before the start of lessons
• The purchase of the lesson hours is foreseen through payment by credit card transition takes place through virtual pos service of Axepta spa, through the pHey! platform; at no time during the purchase procedure the eletronic system of the e-commerce portal and no staff memeber is able to know the customer's credit card numbers, wich is provided by the customer to the secure server of the credit institution on a secure internet connection encrypted according to the current standards of the onlinepayment market

CANCELLATION POLICY- REFUNDS

 

• REFUNDS, if cancellation takes place at least 3 days before the start of the course, the full amount minus secretarial fees will be refunded.
  If the cancellation takes place 1 or 2 days before the start of the course, no refund will be made.
  Refunds will be made in the case of injury or illness from the day after presentation of the local medical certificate.
  In serious cases with a medical certificate, the full amount will be reimbursed minus secretarial fees.
  The refund will be paid by bank transfer

INSURANCE

• Accident insurance is entirely the responsability of the individual participant. The skier is obliged to have insurance 

FISCAL DETRACTION

• The scki schools do not fall into the category of the amateur sports association, Article 90 paragraph 17 and following of Law 289/2002. The ski lessons give to children between the age of 5 and 18 do not give the right to the deduction referred to in Art.15 paragraph 1 letter I QUINQUES Legislative Decree n. 917/86 ( revenue agency circular No. 34/E of 04/04/2008 )

PRIVACY

• We infrom our kind customers that their personal data are processed by the Italian Ski School Cemris Cavalese, in compliance with the provisions of Eu Regulation GDPR 679/2016 and Legilative Decree 101/2018. the data will be processed exlusively for the purposes connected with the stablishment and management of the cotractual relationship including purposes relating to assistance, teaching and support in skiing activities
• To prove the conlusion and execution of the contract, the following data will be processed by the ski school: 1) PERSONAL DATA 2) OF CONTACT 3) OF RESIDENCE 4) ACCOMODATION C/O LOCATION 5) TECHNICAL LEVEL 6) IMAGE/VIDEO/VOICE 7) ECONOMIC-FINANCIAL 8) HEALTH DATA EG ALLERGIES AND /OR PHYSICAL DEFICITS 9) DATA ON INJURIES SUFFERED